Tracking Your Factory Order
At North Point Chrysler Dodge Jeep Ram FIAT, tracking your factory order is an important part of the ownership experience. Once your custom vehicle has been submitted, you can stay informed every step of the way using a combination of direct communication and online tracking tools. Our goal is to provide clarity throughout the process so you always know where your vehicle stands.
Stay Connected with Your Order Specialist
After placing your factory order, one of the easiest ways to receive updates is by staying in touch with your Order Specialist. They can provide insights into your vehicle's status, answer questions, and help explain any changes along the way.
If you ever need assistance or want to request an update, you can reach out through our contact page. Our team is here to ensure you feel informed and supported throughout the process.
Track Your Vehicle Online
In addition to working with our team, you can track your factory order using online tools provided by each brand. With your Vehicle Order Number (VON) and the name used on your order, you can check your vehicle's progress at any time.
These tracking tools allow you to view the stage your vehicle is currently in, giving you a better understanding of how your order is progressing. While timelines can vary, this visibility helps you stay connected to your vehicle's journey from production to delivery.
Understanding Order Status Codes
As you track your vehicle, you may see letter codes that indicate its current stage in the production process. These codes provide insight into where your vehicle is and what comes next.
- C - Tentative schedule; order is visible but not fully confirmed
- D - Order is firm and a VIN has been assigned
- D1 - Scheduled for production with an estimated ship date
- E - Framing stage begins
- F - Vehicle is in the paint phase
- G - Trim and assembly of interior components
- I - Vehicle is built and awaiting final inspection
- JB - Sent to body vendor for additional components
- JS - Moved to storage and prepared for logistics
- KZ - Released for transport from the plant
- KZM - First stage of rail transport
- KZS/KZT - Second stage of rail transport
- KZX - Delivered to the dealership and awaiting final preparation
These stages help outline the journey your vehicle takes, from initial scheduling to final delivery at our dealership.
What Happens When Your Vehicle Arrives
Once your vehicle reaches the dealership, it enters the final preparation phase, often referred to as pre-delivery inspection. During this step, our team ensures that everything is ready before handing over the keys.
At this stage, our team will connect with you to review next steps, including scheduling your delivery and discussing any remaining details. This ensures a smooth transition from order to ownership.
During the pre-delivery process, your vehicle is carefully inspected to confirm that all systems are functioning as expected and that your selected features and options are correctly installed. This step helps ensure your vehicle is ready for the road upon delivery.
You will also have the opportunity to ask questions, review features, and become familiar with your new vehicle before driving away. This final step is designed to provide clarity and confidence as you begin your ownership experience.
Explore Other Options While You Wait
While your factory order is in progress, you can continue exploring our new inventory or used inventory. This gives you the opportunity to compare available vehicles or consider alternatives if your needs change during the process.
Track Your Order with Confidence
Tracking your factory order at North Point Chrysler Dodge Jeep Ram FIAT is designed to be a transparent and informative experience. From online tracking tools to direct communication with our team, you have multiple ways to stay updated.
If you have questions or need assistance at any point, visit our contact page to connect with us. We are here to help you follow your vehicle's journey every step of the way.